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Australian Calibrating Services (A'sia) Pty Ltd      Open Day 2008

Customer Feedback Form

We seek feedback, both positive and negative, from our customers. This feedback will be used and analysed to improve our management system, testing & calibration activities and customer service. No information received will be disclosed to third parties.
Contact Name:

* required
Company (or ACS file number, eg V.AC/001):

Telephone (format 03-1234-5678):

* required
Facsimile:

Email:

* required
How important are the following to you?
Range of services offered: Lowest  Low  Medium  High  Highest
Ease of getting through to the right person: Lowest  Low  Medium  High  Highest
Speed of response to your initial enquiry: Lowest  Low  Medium  High  Highest
Timeliness of quotation: Lowest  Low  Medium  High  Highest
Value for money: Lowest  Low  Medium  High  Highest
Technical assistance: Lowest  Low  Medium  High  Highest
Completion of the calibration/service on time and to contract: Lowest  Low  Medium  High  Highest
Professional manner of ACS personnel: Lowest  Low  Medium  High  Highest
Calibration report/paperwork efficiency: Lowest  Low  Medium  High  Highest
   
How satisfied with our performance are you?
Range of services offered: Lowest  Low  Medium  High  Highest
Ease of getting through to the right person: Lowest  Low  Medium  High  Highest
Speed of response to your initial enquiry: Lowest  Low  Medium  High  Highest
Timeliness of quotation: Lowest  Low  Medium  High  Highest
Value for money: Lowest  Low  Medium  High  Highest
Technical assistance: Lowest  Low  Medium  High  Highest
Completion of the calibration/service on time and to contract: Lowest  Low  Medium  High  Highest
Professional manner of ACS personnel: Lowest  Low  Medium  High  Highest
Calibration report/paperwork efficiency: Lowest  Low  Medium  High  Highest
   
Other Comments
  (if any - max 100 characters):
Or print and fax this form to (03) 9417-1578

QA Document: OP039-1